{"id":6150,"date":"2021-09-01T09:29:23","date_gmt":"2021-09-01T00:29:23","guid":{"rendered":"https:\/\/news.cafe24.com\/jp\/?p=6150"},"modified":"2021-09-27T11:27:16","modified_gmt":"2021-09-27T02:27:16","slug":"what-is-customer-relationship-management","status":"publish","type":"post","link":"https:\/\/news.cafe24.com\/jp\/what-is-customer-relationship-management\/","title":{"rendered":"\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406(CRM)\u3068\u306f?"},"content":{"rendered":"<p><em>\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff08\u7565\u3057\u3066CRM\uff09\u3068\u306f\u3001\u65e2\u5b58\u304a\u3088\u3073\u6f5c\u5728\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3084\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306b\u4f01\u696d\u304c\u63a1\u7528\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u3001\u6226\u7565\u3001\u304a\u3088\u3073\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002<\/em><\/p><h2>\u9867\u5ba2\u3068\u306e\u6709\u610f\u7fa9\u306a\u95a2\u4fc2\u6027\u3092\u7bc9\u304f<\/h2><figure id=\"attachment_6151\" aria-describedby=\"caption-attachment-6151\" style=\"width: 1000px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-6151\" src=\"https:\/\/news.cafe24.com\/jp\/wp-content\/uploads\/2021\/09\/GettyImages-1309582685.jpg\" alt=\"\" width=\"1000\" height=\"571\" srcset=\"https:\/\/news.cafe24.com\/jp\/wp-content\/uploads\/2021\/09\/GettyImages-1309582685.jpg 1000w, https:\/\/news.cafe24.com\/jp\/wp-content\/uploads\/2021\/09\/GettyImages-1309582685-300x171.jpg 300w, https:\/\/news.cafe24.com\/jp\/wp-content\/uploads\/2021\/09\/GettyImages-1309582685-768x439.jpg 768w, https:\/\/news.cafe24.com\/jp\/wp-content\/uploads\/2021\/09\/GettyImages-1309582685-750x428.jpg 750w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><figcaption id=\"caption-attachment-6151\" class=\"wp-caption-text\">Source: Gettyimagesbank<\/figcaption><\/figure><p>\u5f37\u56fa\u306a\u9867\u5ba2\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u306f\u3001\u3042\u3089\u3086\u308b\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u306b\u4e0d\u53ef\u6b20\u306a\u8981\u7d20\u3067\u3059\u3002\u5b9f\u969b\u3001<a 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